SYP - Admin Team Leader (Occupational Health) - January 2023

Ecclesfield, Escafeld House
£24,552 - £26,958
Permanent

Role: Admin Team Leader (Occupational Health)            

Department: Occupational Health

Location:  Escafeld House, Ecclesfield

Salary: £24,552- £26,958

Hours: 37 hours per week

Contract Type: Permanent

 

Role Purpose:

The Admin Team Leader role resides within the Wellbeing Team and is critical to the core function of the overall wellbeing service. This role is customer focused and designed to support the admin and clinical teams to achieve a high standard of service delivery. With line management responsibility for a team of administrators, the Team Leader will ensure that the team receive support, conduct PDRs, encourage CPD and address any development needs. The role will be responsible for the workflow of referrals submitted to OHU, making sure KPIs are achieved in-line with service delivery agreements, maximising clinical utilisation and ensuring that all administration tasks are completed to a high standard on a daily basis. 

Some key responsibilities of the role are:

  • Line management responsibility for a team of administrators including completion of team meetings, one-to-ones, PDRs, CPD, and addressing any development needs.
  • Lead, develop, motivate and engage the Admin Team to enable a high standard of customer service.
  • Ensure execution of daily admin tasks to a high standard such as scheduling appointments, reception duties, compiling files and scanning.
  • Support the clinical teams with day-to-day delivery of the service to ensure a smooth client experience.
  • Engage with visitors to site ensuring that they pass the required security checks and support site inspections.
  • Monitoring daily workflow and highlighting issues to relevant clinicians.
  • Support the Admin Team Manager with any other tasks as directed.

 

Skills and experience required:

  • Line management experience.
  • GCSE Maths and English.
  • Experience of delivery in a customer service environment.
  • Experience of use of electronic systems, email, word, excel etc.
  • Experience of undertaking and managing administration duties.
  • Experience of managing work streams and assisting in the achievement of KPIs.
  • Understanding of client confidentiality and DPA.

For further information relating to the role and tasks of this position, please refer to the attached role profile.

Benefits:

We offer generous entitlements and supportive policies to enable a better work-life balance, some of which are listed below:

  • Generous annual leave allowance
  • Flexible and hybrid working
  • Generous ‘family’ leave
  • Voluntary CPD Events for all staff to allow continuous development
  • Mentoring & Coaching Scheme
  • Paid Professional Subscriptions when relevant to role
  • Access to a range of occupational health facilities
  • Generous pension scheme
  • Employee assistance service (accessible 24/7)
  • Additional benefits for Westfield Health members
  • Cycle to work scheme
  • Sports and Social Club

Eligibility:

Applicants must meet the minimum requirement checkable history criteria, which must be taken into account for individuals applying to work with South Yorkshire Police in any capacity.  A minimum checkable history of 5 years is required for this role and successfully undergoing recruitment vetting procedure is a pre-requisite of employment with South Yorkshire Police.

Appearance & Standards:

SYP is committed to striking a proportionate balance between self-expression and the need to maintain role sensitive professional standards in dress and appearance. Officers, staff and volunteers of South Yorkshire Police are permitted to have tattoos visible whilst on duty provided the tattoo is not considered to be unacceptable or otherwise inappropriate. Tattoos will be reviewed as part of the recruitment and selection process.  

South Yorkshire Police’s Key Values:

Please find attached information sheet on South Yorkshire Police’s Key Values. The force has a particular focus on three areas, Fairness, Integrity and Trust. Under each of these three headings there are key behaviours we expect all employees to adhere to.

Smarter ways of Working:

South Yorkshire Police is committed to developing working practices which assist staff to balance their personal and professional lives, whilst meeting the needs of the organisation. This in turn enables SYP to provide an outstanding service to the community.

There are 3 different categories as part of this which are: Fixed, Field and Hybrid.

This role has been evaluated as a Fixed role.

Fixed: This is a traditional arrangement, applicable when the work is mostly required to be undertaken at a fixed single place of work (on police premises) for most of the time. The work can only or is more effectively delivered from a police premises or other agreed organisational/partner premises.

Closing Date: Thursday 2 February 2023 at 23:55

Closing dates are not normally extended, other than in exceptional circumstances and agreement is made between the Talent Acquisition Manager and the Line Manager for the role.

Contact point for applicants:

For further information about the role, please contact Madalaine Thomas on 0114 2963985.  Please do not contact this number for an application form.

Further Information:

Did you know? You can copy and paste the link currently in your browser and access this vacancy at home.

Diversity & Inclusion:

South Yorkshire Police welcomes applications from under-represented communities.  For further information on diversity and inclusion within South Yorkshire Police, please visit the diversity and inclusion page:

https://www.southyorkshire.police.uk/sign-up/join-team-syp/diversity-in-the-force/

If you are from an underrepresented group and want to find out more about the support we can offer, please contact our dedicated team on positiveaction@southyorks.pnn.police.uk

In addition, we will look to support anyone who requires Part Time/Job share working hours.

Note to candidates:

Please note that, should you be successful at the interview stage, the relevant internal or external pre-employment checks are required.  These include vetting clearance or review, prior to being appointed to the new role and start date being agreed.

Apply for the role:

To apply for the role, please click the ‘Apply’ button.

This opportunity is closed to applications.