SYP - Office Manager

Role: Office Manager (Major Crime)

Department: Crime Services

Location:  Swan House, Sheffield

Salary: £34,968 - £40,005

Hours: 37 hours per week     

Contract Type: Permanent

An excellent opportunity has arisen to play a key role in a Major Crime Team. As an Office Manager you will carry out the function of Document Receiver, Reader, Action Manager and Office Manager within MIR as set out in MIRSAP or act as HOLMES Manager for MIR enquiries. You will support the work of homicide investigations with your role being key to the progression of enquiries in relation to homicide investigations and other large and complex investigations.

The role would include elements of the following:

• As Receiver, required to receive, read, and evaluate all documentation entering the MIR in order to check it has been correctly completed and to assess whether fast-track actions should be raised.
• As Reader, read in detail all documentation within the MIR and raise actions appropriate to the investigative strategies as set out by the SIO.
• As Action Manager, required to manage all actions raised in the MIR. Maintain an overview of all actions raised, allocate them to appropriate staff, ensure they are completed in a timely manner and correctly written-off.
• As Office Manager maintain the efficient running of the MIR, ensure adequate staffing and resources.
• Quality Assure all documents entering the MIR or generated in the MIR, approve documents for entry onto HOLMES 2, make recommendations for sign off / filing to SIO.
• In the absence of the SIO, brief, task, provide technical supervision and debrief officers on Investigations.
• Participate in management meetings advising the SIO on the current state of the enquiry and ensure actions required by the SIO are carried out. Chair meetings when appropriate.
• Deputise in the specialist roles of: CLIO Administrator, Child Alert coordinator, Casualty Bureau in relation to supervision of staff within GMU and NMU and perform the role of Room Manager with regards to STORM call handling.
• Have responsibility for devolved overtime budgets when required.
• Supervise and mentor staff within the MIR to ensure tasks are completed satisfactorily. Act as line manager for Document Readers.
• Advise Indexers how to set up and manage paper-based enquiry rooms for Districts and FCU.
• Assist SIOs in undertaking 28-day and cold-case reviews of investigations.

Skills and experience: 

• Hold and retain the PIP level 2 qualification.
• Computer Literate to include Microsoft applications including HOLMES 2
• Excellent communications skills both written and oral
• Knowledge of the Criminal Justice System
• Detailed knowledge of RIPA the CPI Act 1996, MIRSAP, The ACPO Murder Manual, NIM objectives in addition to Home Office rules and conventions
• Previous Supervisory experience

Skills and experience as documented in the role profile need to be evidenced in your application to be considered for interview.

For more detailed information relating to the role, skills, and experience for this role, please refer to the attached role profile.

What we offer: 

We offer generous entitlements and supportive policies to enable a better work-life balance, some of which are listed below: 

• A highly competitive salary and access to a generous pension scheme
• Generous annual leave allowance
• A wide range of family friendly policies including enhanced maternity, paternity, and adoption leave.
• Flexible working arrangements including flexitime and hybrid working.
• A transparent and collaborative team culture underpinned by our core values of Fairness, Integrity & Trust
• Comprehensive range of development and leadership courses to develop your career with South Yorkshire Police
• Employee Assistant Programme (accessible 24/7) offering confidential support and advice.
• Flexible lifestyle benefits such as: Blue Light Card, Company Shop, Cycle to work scheme.
• Committed to embedding sustainability: Force sustainability strategy - SYP (southyorkshire.police.uk)
• Membership to the Sports and Social Club
• Access to a wide range of staff support groups and networks

Eligibility:

 Applicants must meet the minimum requirement checkable history criteria, which must be taken into account for individuals applying to work with South Yorkshire Police in any capacity. A minimum checkable history of 5 years is required for this role and successfully undergoing recruitment vetting procedure is a pre-requisite of employment with South Yorkshire Police.

Appearance & Standards:

 South Yorkshire Police is committed to striking a proportionate balance between self-expression and the need to maintain role sensitive professional standards in dress and appearance. Officers, staff, and volunteers of South Yorkshire Police are permitted to have tattoos visible whilst on duty provided the tattoo is not considered to be unacceptable or otherwise inappropriate. Tattoos will be reviewed as part of the recruitment and selection process.

Smarter ways of Working:

South Yorkshire Police is committed to developing working practices which assist staff to balance their personal and professional lives, whilst meeting the needs of the organisation. This in turn enables South Yorkshire Police to provide an outstanding service to the community.

There are 3 different categories as part of this which are: Fixed, Field and Hybrid.

This role has been evaluated as a Fixed role.

Fixed: This is a traditional arrangement, applicable when the work is mostly required to be undertaken at a fixed single place of work (on police premises) for most of the time. The work can only or is more effectively delivered from a police premises or other agreed organisational/partner premises.

South Yorkshire Police’s Key Values:

At South Yorkshire Police we have 3 key values which run through everything we do Fairness, Integrity & Trust, the attached document details the key behaviours we expect all employees to adhere to.

Contact details:

For further information about the role, please contact: T/DCI Andy Knowles on 07855 045360

Closing Date: 29th April 2024

Closing dates are not normally extended, other than in exceptional circumstances and agreement is made between the Talent Acquisition Manager and the Line Manager for the role.

How to apply:

Please click ‘Apply’.

Candidate Information:

Please note that, should you be successful at the interview stage and before appointment, the relevant pre-employment checks are required. These include references, medical clearance, vetting clearance, and sickness absence criteria check.

Diversity & Inclusion:

 Expressions of interest are particularly welcome from female and ethnic minority candidates.

It is really important to us that the department represents the community we serve, in order for us to provide the best service, utilising a range of backgrounds, experience and skills. We support and value all officers and staff and the unique experiences they bring to the role. We strongly encourage and welcome expressions of interest from these valuable underrepresented groups.

If you are from an underrepresented group and want to find out more about the support we can offer, please contact our dedicated team on positiveaction@southyorks.pnn.police.uk

In addition, we will look to support anyone who requires Part Time/Job share working hours.