SYP - Force Crime Bureau Operator

Role: Force Crime Bureau Operator

Department: Crime Services

Location:  Shepcote Lane, Sheffield

Salary: £23,121 - £24,921 (plus shift and weekend working allowances of 20% - Approximately

£4624- £4984)

Hours:  37    

Contract Type: Permanent

South Yorkshire Police currently has an exciting opportunity to join our Force Crime Bureau. You will join our established team and the role is critical to the core function of Crime recording, Quality Assurance and Crime Data Accuracy.

We are looking for people with the right personal qualities – professionalism, enthusiasm, attention to detail, proactivity, prepared to work under their own initiative as well as taking direction and to be flexible and adaptable in a fast-paced environment.  You should also demonstrate attention to detail and accuracy in your work.

The role of FCB operator involves weekend working and attracts a shift allowance of 20% to reflect the requirement to work 24-hour shifts. The current rota is four 10 or 12 hr shifts on then four days off. The successful applicant will be expected to work the full shift pattern on one of the four teams working the patten.

Although basic computer literacy is essential there are no specific qualifications required for this role, previous knowledge of criminal law is desirable but not essential. The successful applicant will be supported with an in-depth training package around relevant police systems and legislation. The training is scheduled to start in September 2024 Monday – Friday office hours and upon completion the successful applicant is likely to join their respective team in November 2024.

Key responsibilities are:

• Receiving, reviewing and inputting all report of crime
• Providing advice on matters relating to crime
• Utilising local decision-making tools to determine whether crimes can be filed or passed for further research and investigation
• Identify vulnerable victims of crime
• Informing and advising victims regarding the progression of their investigation
• Maintaining accurate records
• Interrogating and update systems

Skills and experience:

• Excellent customer service skills with a customer centric approach
• Must have a flexible approach to work to meet the needs of the organisation including working a 24-hour shift system and weekends where applicable
• Must have proven ability in the use of windows based computer systems, either by qualification or work experience

Skills and experience as documented in the role profile need to be evidenced in your application to be considered for interview

For more detailed information relating to the role, skills and experience for this role, please refer to the attached role profile.

What we offer:

We offer generous entitlements and supportive policies to enable a better work-life balance, some of which are listed below:

• A highly competitive salary and access to a generous pension scheme
• Generous annual leave allowance
• A wide range of family friendly policies including enhanced maternity, paternity and adoption leave
• Flexible working arrangements including flexi-time and hybrid working
• A transparent and collaborative team culture underpinned by our core values of Fairness, Integrity & Trust
• Comprehensive range of development and leadership courses to develop your career with South Yorkshire Police
• Employee Assistant Programme (accessible 24/7) offering confidential support and advice
• Flexible lifestyle benefits such as: Blue Light Card, Company Shop, Cycle to work scheme
• Committed to embedding sustainability: Force sustainability strategy - SYP (southyorkshire.police.uk)
• Membership to the Sports and Social Club
• Access to a wide range of staff support groups and networks

Eligibility:

Applicants must meet the minimum requirement checkable history criteria, which must be taken into account for individuals applying to work with South Yorkshire Police in any capacity. A minimum checkable history of 5 years is required for this role and successfully undergoing recruitment vetting procedure is a pre-requisite of employment with South Yorkshire Police.

Appearance & Standards:

South Yorkshire Police is committed to striking a proportionate balance between self-expression and the need to maintain role sensitive professional standards in dress and appearance. Officers, staff, and volunteers of South Yorkshire Police are permitted to have tattoos visible whilst on duty provided the tattoo is not considered to be unacceptable or otherwise inappropriate. Tattoos will be reviewed as part of the recruitment and selection process.

Smarter ways of Working:

South Yorkshire Police is committed to developing working practices which assist staff to balance their personal and professional lives, whilst meeting the needs of the organisation. This in turn enables South Yorkshire Police to provide an outstanding service to the community.

There are 3 different categories as part of this which are: Fixed, Field and Hybrid.

This role has been evaluated as a Fixed role.

Fixed: This is a traditional arrangement, applicable when the work is mostly required to be undertaken at a fixed single place of work (on police premises) for most of the time. The work can only or is more effectively delivered from a police premises or other agreed organisational/partner premises.

South Yorkshire Police’s Key Values:

At South Yorkshire Police we have 3 key values which run through everything we do Fairness, Integrity & Trust, the attached document details the key behaviours we expect all employees to adhere to.

Contact details:

For further information about the role, please contact: Debs Jones on 0114 2961474

Closing Date: 28th April 2024

Closing dates are not normally extended, other than in exceptional circumstances and agreement is made between the Talent Acquisition Manager and the Line Manager for the role.

How to apply:

Please click ‘Apply’

Candidate Information:

Please note that, should you be successful at the interview stage and before appointment, the relevant pre-employment checks are required. These include references, medical clearance, vetting clearance and sickness absence criteria check.

Diversity & Inclusion:

Expressions of interest are particularly welcome from female and ethnic minority candidates.

It is really important to us that the department represents the community we serve, in order for us to provide the best service, utilising a range of backgrounds, experience and skills. We support and value all officers and staff and the unique experiences they bring to the role. We strongly encourage and welcome expressions of interest from these valuable underrepresented groups.

If you are from an underrepresented group and want to find out more about the support we can offer, please contact our dedicated team on positiveaction@southyorks.pnn.police.uk

In addition, we will look to support anyone who requires Part Time/Job share working hours.