SYP - Service Delivery Analyst (App Support)

Role: Service Delivery Analyst (App Support)

Department: Information Services

Location: Melton / Nunnery Square

Term: Fixed Term Contract / Secondment for 1 year

Band: D

Salary: £24,273 - £27,795

Hours per week: 37 Hours per Week

See attachments for Summary of Main Duties & Person Specification

The Application Support Team are responsible for the provision, maintenance and upgrades to all applications throughout the IT estate of HP and SYP. It is therefore essential that the candidate has a broad understanding of the Force(s) applications, in particularly business critical applications for both Humberside and South Yorkshire Police 

The post holder will be expected to travel between South Yorkshire and Humberside at least one day per week; however, the role is not specifically required to be based in either force.

To be considered suitable candidates must be able to demonstrate the following:-

• Key understanding of Application Packaging / Testing / Deployment methodologies
• A working understanding of IT Service Management principles in particularly Incident, Problem, Change and Release Management

The following skills and experience are desirable:-

• MS SQL
• HTML / CSS
• MS SharePoint
• Active Directory
• SCCM
• Snow
• Trend Analysis / Reporting
• GIS / Gazetteer Knowledge 

For more information regarding the role responsibilities, please see the Summary of Main Duties & for a breakdown of the essential criteria, please refer to the Person Specification.

For further information about this post please, contact Martin Humphrey on Tel No. 01482 630 090. Please do not contact this number for an application form.

FOR INTERNAL SECONDMENTS - To apply for this post as a secondment you must have the support of your Line Manager and Head of Department. This should be demonstrated on a GEN 2 / email.  This should must be sent to Recruiting@southyorks.pnn.police.uk.   Please ensure that in the subject of the email you will have the Job title and closing date. Without support your application will not be considered any further, therefore please ensure that your support is submitted by the closing date.

Applicants must meet the minimum checkable history criteria, which must be taken into account for all individuals applying to work with South Yorkshire Police in any capacity.  A minimum checkable history period of 3 Years has been identified for this role and successfully undergoing recruitment vetting procedure is a pre-requisite of employment with South Yorkshire Police.

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Closing dates are not normally extended, other than in exceptional circumstances and an agreement is made with the HR Manager - Recruitment and the Line Manager for the role.

Closing date: Wednesday, 17th October 2018

     To apply for the role, please click the ‘Apply’ button

South Yorkshire Police welcome applications from underrepresented communities.  For further information on positive action within South Yorkshire Police, please visit the positive action page:

https://www.southyorkshire.police.uk/sign-up/for-a-job-with-syp/diversity-in-the-force/