SYP -IS Team Leader - Desktop/Airwave Support – January 2022

Role:  IS Team Leader - Desktop/Airwave Support – January 2022

Department: Information Technology

Location:  Nunnery Square, Sheffield/Melton, Hull

Salary: £36,369- £40,662

Hours: 37 hours per week

Contract Type: Permanent

Role Purpose:

The post holder will be required to lead a team of technical specialists across both Humberside and South Yorkshire Police. The role will be responsible for the delivery of Desktop and Airwave technologies to both organisations.

Key Responsibilities:

• Providing the management and leadership of the Desktop Team. The post holder will ensure that the team are skilled to operate in line with ITIL Incident, Problem and Change Management processes.
• Deliver on key projects in order to support business objectives.
• Provide technical guidance to the IT SLT on new client-based technologies.
• Demonstrate excellent customer service standards.
• Co-ordinate the integration and installation of associated hardware / software across both forces.
• Continually evaluate and adapt service delivery standards to meet the changing requirements of both forces.
• Provide specialist and professional services for the maintenance, development and provision of the Airwave Technologies of both forces.
• Contribute to the overall decision-making process by providing recommendations to the IT SLT in respect of Technology, People and Process.

Skills and experience:

• Ability to provide leadership to a team of technical resources along with supporting the IT Senior Leadership Team.
• Strong interpersonal skills are necessary, as the post holder will be expected to liaise with internal and external colleagues in a non-technical manner.
• Experience of conducting staff Performance Reviews and the creation of Development Plans for team members.

 For further information relating to the role and tasks of this position, please refer to the attached role profile.

Benefits:

We offer generous entitlements and supportive policies to enable a better work-life balance, some of which are listed below:

• Generous annual leave allowance
• Flexible and agile working
• Generous ‘family’ leave
• Voluntary CPD Events for all staff to allow continuous development
• Mentoring & Coaching Scheme
• Paid Professional Subscriptions when relevant to role
• Access to a range of occupational health facilities
• Generous pension scheme
• Employee assistance service (accessible 24/7)
• Additional benefits for Westfield Health members
• Cycle to work scheme
• Sports and Social Club

Eligibility:

Applicants must meet the minimum requirement checkable history criteria, which must be taken into account for individuals applying to work with South Yorkshire Police in any capacity.  A minimum checkable history of 3 years / 5 years is required for this role and successfully undergoing recruitment vetting procedure is a pre-requisite of employment with South Yorkshire Police.

Appearance & Standards:

All tattoos and piercings must be in line with South Yorkshire Police’s Appearance and Standards policy.  Tattoos visible on your face, neck, hands or head are not permitted.  Any tattoos which could be deemed inappropriate, or cause offence will also not be accepted.  If you have tattoos, you will need to make a declaration at the time of application.

Closing Date: Monday 31 January 2022 at 23:55

Closing dates are not normally extended, other than in exceptional circumstances and agreement is made with the Talent Acquisition Manager, Recruitment and the Line Manager for the role.

Contact point for applicants:

For further information about the role, please contact Martin Humphrey on 01482 220320.  Please do not contact this number for an application form.

Further Information:

Did you know? You can copy and paste the link currently in your browser and access this vacancy at home.

Diversity & Inclusion:

South Yorkshire Police welcome applications from under-represented communities.  For further information on diversity and inclusion within South Yorkshire Police, please visit the diversity and inclusion page:

https://www.southyorkshire.police.uk/sign-up/join-team-syp/diversity-in-the-force/

Apply for the role:

To apply for the role, please click the ‘Apply’ button.

Note to candidates:

Please note that, should you be successful at the interview stage, the relevant internal or external pre-employment checks are required.  These include vetting clearance or review, prior to being appointed to the new role and start date being agreed.