SYP - Quality Assurance Officer - Jan 2022

Role: Quality Assurance Officer

Department: Force Control Room

Location: Shepcote Lane, Sheffield (The department will be based at Shepcote Lane, having been relocated from Atlas Court. Discussions are ongoing as the to future location, which is extremely likely to be within the Sheffield area)

Salary: £19,452 – £21,135

Hours: 37 hours per week

Contract Type: Permanent

Role Purpose:

Work as part of the Quality Assurance team and the wider Force Crime Bureau department. To receipt, research and assess all new investigations submitted into the department. To assess and research the submissions ensuring full compliance with the Home Office Counting Rules.

Key Responsibilities:

• Oversee the receipt of all new Pronto submissions into the Force Crime Bureau.
• Responsible for the initial research and assessment of all new investigation submissions adhering to the National Standards as outlined in the Home Office Counting Rules.
• Liaise with staff and officers of all ranks either via Connect tasks, email and the internal QA telephone line.
• Manage expectations of officers and deliver a quality, impartial and informative service, ensuring a high quality victim focused approach to all aspects of the role.
• Maintain an excellent understanding of the national standards as outlined in the Home Office Counting Rules as well as local policy and procedure.
• Responsible for maintaining accurate crime and non-crime investigations within Connect
• Research relevant police systems including but not limited to Connect, CMS, Pronto and Storm as required.
• Responsible for maintaining a good understanding of policing and policing systems.
  

Skills and experience:

• Proven experience of maintaining accurate data records
• Experience of managing workloads to meet deadlines
• Possess aptitude of IT (such as Microsoft packages e.g. Word, Excel)
• Ability to work as part of a team

For further information relating to the role and tasks of this position, please refer to the attached role profile.

Benefits:

We offer generous entitlements and supportive policies to enable a better work-life balance, some of which are listed below:

• Generous annual leave allowance
• Flexible and agile working
• Generous ‘family’ leave
• Voluntary CPD Events for all staff to allow continuous development
• Mentoring & Coaching Scheme
• Paid Professional Subscriptions when relevant to role
• Access to a range of occupational health facilities
• Generous pension scheme
• Employee assistance service (accessible 24/7)
• Additional benefits for Westfield Health members
• Cycle to work scheme
• Sports and Social Club

Eligibility:

Applicants must meet the minimum requirement checkable history criteria, which must be taken into account for individuals applying to work with South Yorkshire Police in any capacity.  A minimum checkable history of 3 years / 5 years is required for this role and successfully undergoing recruitment vetting procedure is a pre-requisite of employment with South Yorkshire Police.

Appearance & Standards:

All tattoos and piercings must be in line with South Yorkshire Police’s Appearance and Standards policy.  Tattoos visible on your face, neck, hands or head are not permitted.  Any tattoos which could be deemed inappropriate or cause offence will also not be accepted.  If you have tattoos, you will need to make a declaration at the time of application.

Closing Date:

Monday, 31 January 2022 at 23:55

Closing dates are not normally extended, other than in exceptional circumstances and agreement is made with the Talent Acquisition Manager, Recruitment and the Line Manager for the role.

Contact point for applicants:

For further information about the role, please contact Stuart Hanson on 0114 2961474.  Please do not contact this number for an application form.

Further Information:

Did you know? You can copy and paste the link currently in your browser and access this vacancy at home.

Diversity & Inclusion:

South Yorkshire Police welcome applications from under-represented communities.  For further information on diversity and inclusion within South Yorkshire Police, please visit the diversity and inclusion page:

https://www.southyorkshire.police.uk/sign-up/join-team-syp/diversity-in-the-force/

Apply for the role:

To apply for the role, please click the ‘Apply’ button.

Note to candidates:

Please note that, should you be successful at the interview stage, the relevant internal or external pre-employment checks are required.  These include vetting clearance or review, prior to being appointed to the new role and start date being agreed.