SYP - Performance and Development Team Leader - May 2022

Churchill Way - Prof Standards, Sheffield
£23,331 - £25,809
Permanent

Role: Performance and Development Team Leader

Department: Professional Standards

Location: Churchill Way, Sheffield

Salary: £23,331 - £25,809

Hours: 37 hours per week

Contract Type: Permanent

Working Days: Monday to Friday

Role Purpose:

We are looking to recruit a Performance and Development Team Leader to provide supervision of the Complaints and Investigations Admin Support Team.   To oversee the recording, monitoring and finalisation of complaints, conduct and misc. cases using the Centurion database, along with business support functions, typing, secretarial and intercom/reception cover.

Key Responsibilities:

  • First level supervision / rostering of admin support staff within the Complaints & Investigations, Professional Standards Dept. (Supervision includes the task prioritisation, working arrangements, performance management, welfare, discipline and development of the allocated staff.)
  • Responsible for the Duties Desktop and PDR records of the staff.
  • The management of the Centurion system, (resolving problems, training and implementation & development of upgrades and new applications/tools as they become available), in support of the ASO.
  • Provide performance information to Police, IOPC, HMIC, Home Office and Police & Crime Commissioner.
  • Produce reports for management information.
  • Deal with PSD Freedom of Information requests in a timely manner.
  • Provide specialist knowledge in the administration of the complaints process and Centurion.
  • Develop and provide a specialist knowledge of The Police Complaint and Misconduct Regulations 2020 and the IOPC’s Statutory Guidance on the Police Complaints System. Deputise for the ASO.
  • Recruitment and Selection.
  • Health and Safety in the allocated areas including Risk Assessment.
  • Project work commensurate with the grade.
  • The management of inventories, vehicles, equipment, and/or, accommodation in support of the ASO.
  • Manage all building requests for the FM portal and security databases as required.
  • The management of waste, energy or Business Continuity in support of the ASO.
  • The management of security passes, equipment, phones, Airwave, Lockers and kit lockers.

Skills and experience:

  • Experience of using Microsoft applications eg. MS Word, Excel etc
  • Ability to produce accurate performance/management information/reports, using appropriate software/computer systems
  • Ability to develop a comprehensive working knowledge and understanding of the police complaints process and the Centurion database
  • Recent Supervisory experience

For further information relating to the role and tasks of this position, please refer to the attached role profile.

Benefits:

We offer generous entitlements and supportive policies to enable a better work-life balance, some of which are listed below:

  • Generous annual leave allowance
  • Flexible and agile working
  • Generous ‘family’ leave
  • Voluntary CPD Events for all staff to allow continuous development
  • Mentoring & Coaching Scheme
  • Paid Professional Subscriptions when relevant to role
  • Access to a range of occupational health facilities
  • Generous pension scheme
  • Employee assistance service (accessible 24/7)
  • Additional benefits for Westfield Health members
  • Cycle to work scheme
  • Sports and Social Club

Eligibility:

Applicants must meet the minimum requirement checkable history criteria, which must be taken into account for individuals applying to work with South Yorkshire Police in any capacity.  A minimum checkable history of 3 years is required for this role and successfully undergoing recruitment vetting procedure is a pre-requisite of employment with South Yorkshire Police.

Appearance & Standards:

All tattoos and piercings must be in line with South Yorkshire Police’s Appearance and Standards policy.  Tattoos visible on your face, neck, hands, or head are not permitted.  Any tattoos which could be deemed inappropriate, or cause offence will also not be accepted.  If you have tattoos, you will need to make a declaration at the time of application.

Closing Date:

Friday 27 May 2022 at 23:55

Closing dates are not normally extended, other than in exceptional circumstances and agreement is made with the Talent Acquisition Manager, Recruitment, and the Line Manager for the role.

Contact point for applicants:

For further information about the role, please contact Kerry Grinsill-Clinton on 0114 292 1838.  Please do not contact this number for an application form.

Further Information:

Did you know? You can copy and paste the link currently in your browser and access this vacancy at home.

Diversity & Inclusion:

South Yorkshire Police welcomes applications from under-represented communities.  For further information on diversity and inclusion within South Yorkshire Police, please visit the diversity and inclusion page:

https://www.southyorkshire.police.uk/sign-up/join-team-syp/diversity-in-the-force/

If you are from an underrepresented group and want to find out more about the support we can offer, please contact our dedicated team on positiveaction@southyorks.pnn.police.uk

In addition, we will look to support anyone who requires Part Time/Job share working hours.

Apply for the role:

To apply for the role, please click the ‘Apply’ button.

Note to candidates:

Please note that, should you be successful at the interview stage, the relevant internal or external pre-employment checks are required.  These include vetting clearance or review, prior to being appointed to the new role and start date being agreed.

This opportunity is closed to applications.