SYP-: Performance & Support Supervisor -Jan 22

Robert Dyson House
:£22,599 - £25,278
Permanent

SYP-: Performance & Support Supervisor -Jan 22

Role: Performance & Support Supervisor

Department: People and Organisational Development (POD)

Location:  Robert Dyson House

Salary: £22,599 - £25,278

Hours: 37

Contract Type: Permanent

Role Purpose:

This role is responsible for the day-to-day supervision of the Performance and Support Team, that provides business and administrative support to the People and Organisational Development (POD) department and the wider force. The role is critical in supporting the teams that develop and maintain the culture, skills and competencies needed to provide an outstanding service to the public.

Key Responsibilities:

  • Supervise the administrative support processes and functions required to operate POD including requisitions/ purchase order processes, Organisational Development and Learning (ODL) delivery planning, student support and maintenance of records using relevant systems.
  • Ensure excellent customer service is provided by the support team.
  • Ensure business support processes meet required quality standards including financial regulations.
  • Provide oversight of training planning and delivery processes ensuring smooth delivery of training programmes and events, including IT and classroom/ venue set up.
  • Manage data quality, ensuring data is accurate and recorded appropriately and where relevant according to required policy/ standards.
  • Ensure administrative and business support processes are high quality and efficient, identifying where improvements are required.
  • Identify risks/ issues to learning and development delivery and/ or quality so that they can be dealt with as quickly as possible.
  • Co-ordinate support to relevant Corporate Boards and POD meetings.
  • Drive system optimisation, ensuring our systems are fit for purpose and used effectively, identifying risks and opportunities and escalating these appropriately.

Skills and experience:

  • Able to use relevant systems to manage POD business processes.
  • Able to supervise the planning of ODL activity and resources, using relevant IT systems and digital platforms.
  • Able to work with stakeholders through effective communication that enables their support needs to be met.
  • Able to identify opportunities for quality and/or efficiency improvements through review and implementation of administrative/ business support processes.

 

Benefits:

We offer generous entitlements and supportive policies to enable a better work-life balance, some of which are listed below:

  • Generous annual leave allowance
  • Flexible and agile working
  • Generous ‘family’ leave
  • Voluntary CPD Events for all staff to allow continuous development
  • Mentoring & Coaching Scheme
  • Paid Professional Subscriptions when relevant to role
  • Access to a range of occupational health facilities
  • Generous pension scheme
  • Employee assistance service (accessible 24/7)
  • Additional benefits for Westfield Health members
  • Cycle to work scheme
  • Sports and Social Club

Eligibility:

Applicants must meet the minimum requirement checkable history criteria, which must be taken into account for individuals applying to work with South Yorkshire Police in any capacity.  A minimum checkable history of 3 years is required for this role and successfully undergoing recruitment vetting procedure is a pre-requisite of employment with South Yorkshire Police.

Appearance & Standards:

All tattoos and piercings must be in line with South Yorkshire Police’s Appearance and Standards policy.  Tattoos visible on your face, neck, hands or head are not permitted.  Any tattoos which could be deemed inappropriate or cause offence will also not be accepted.  If you have tattoos, you will need to make a declaration at the time of application.

Closing Date:

Friday 4th February 2022 at 23:55

Closing dates are not normally extended, other than in exceptional circumstances and agreement is made with the Talent Acquisition Manager and the Line Manager for the role.

Contact point for applicants:

For further information about the role please contact Julie Sherburn via email julie.sherburn@southyorks.pnn.police.uk

Please do not contact this email address number for an application form.

Further Information:

Did you know? You can copy and paste the link currently in your browser and access this vacancy at home.

Diversity & Inclusion:

South Yorkshire Police welcome applications from under-represented communities.  For further information on diversity and inclusion within South Yorkshire Police, please visit the diversity and inclusion page:

https://www.southyorkshire.police.uk/sign-up/join-team-syp/diversity-in-the-force/

Note to candidates:

Please note that, should you be successful at the interview stage, the relevant internal or external pre-employment checks are required.  These include vetting clearance or review, prior to being appointed to the new role and start date being agreed.

Apply for the role:

To apply for the role, please click the ‘Apply’ button.

 

 

This opportunity is closed to applications.