SYP - Engineer (Desktop) - Agile Working

Role: Engineer (Desktop) – Agile Working

Department: Information Services

Location: Nunnery Square, Sheffield

Salary: £24,759 - £28,353

Hours: 37 hours per week

Contract: Secondment / Temporary until 31 March 2020

Details of role:

The post holder will work as part of a team delivering second line support across South Yorkshire Police and Humberside Police in line with IS strategies and business requirements. The post holder will primarily be working on the Agile Working roll out and will be involved in the planning and implementation of the new operating system. This will involve replacing hardware, utilising SCCM for software deployments, offering general customer support and floor walking after deployment has taken place.

When if not involved in Agile Working the post holding will be expected to offer second line support to the Desktop Team, therefore previous IT Support experience is essential along with a working knowledge of deployment techniques.

Role Purpose:

The post holder will work as part of a team to analyse, plan and manage the implementation of Information Technology aspects across South Yorkshire and Humberside Police in line with IS strategies and business requirements.

Key Responsibilities:

• Be actively involved in the planning, implementation, delivery and maintenance of all client-based equipment across both forces.
• Installs and implements new hardware and software in line with the Desktop Strategy.
• Provides second line support to South Yorkshire and Humberside user communities ensuring all SLA’s are adhered to whilst maintaining a customer focused approach to IT Service Management problems, issues and requests.
• Liaise with IS technical staff and projects and provide advice and assistance without the sphere of expertise.

Contact point for applicants:

For further information about the role, please contact Simon Mass on (01482) 220313. Please do not contact this number for an application form.

Skills and experience:

For further information relating to the role and tasks of this position, please refer to the attached role profile.

FOR INTERNAL SECONDMENTS - To apply for this post as a secondment you must have the support of your Line Manager and Head of Department. This should be sent via email to Recruiting@southyorks.pnn.police.uk. Please ensure that the subject of the email contains the Job title and closing date of the role. Without supports, your application will not be considered any further.

Benefits:

We offer generous entitlements and supportive polices to enable a better work-life balance, some of which are listed below:

• Generous annual leave allowance
• Flexible and agile working
• Generous ‘family’ leave
• Access to a range of occupational health facilities
• Generous pension scheme
• Employee assistance service ( accessible 24/7)

Further Information:

Applicants must meet the minimum requirement checkable history criteria, which must be taken into account for individuals applying to work with South Yorkshire Police in any capacity. A minimum checkable history of 3 years has been identified for this role and successfully undergoing recruitment vetting procedure is a pre-requisite of employment with South Yorkshire Police.

Closing dates are not normally extended, other than in exceptional circumstances and agreement is made with the HR Manager, Recruitment and the Line Manager for the role.

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South Yorkshire Police welcome applications from under-represented communities. For further information on diversity and inclusion within South Yorkshire Police, please visit the diversity and inclusion page: https://www.southyorkshire.police.uk/sign-up/for-a-job-with-syp/diversity-in-the-force/

Eligibility:

Applicants must meet the minimum requirement checkable history criteria, which must be taken into account for individuals applying to work with South Yorkshire Police in any capacity. A minimum checkable history of 3 years has been identified for this role and successfully undergoing recruitment vetting procedure is a pre-requisite of employment with South Yorkshire Police.

Appearance & Standards:

All tattoos and piercings must be in line with South Yorkshire Police’s Appearance and Standards policy. Tattoos visible on your face, neck, hands or head are not permitted. Any tattoos which could be deemed inappropriate or cause offence will also not be accepted. If you have tattoos, you will need to make a declaration at the time of application.

Closing Date:

Sunday, 7 April 2019

Apply for the role:

To apply for the role, please click the ‘Apply’ button.