SYP - Support Officer (Development)

Role:                      Support Officer (Development)

Department:          Information Services

Hours:                   37

We are looking for a Support Officer (Development) to join our Information Services team based at either Nunnery Square, Sheffield or Melton, Hull. This role sits within Information Services, which is a collaboration between South Yorkshire Police & Humberside Police and delivers a range of IT services for both forces.  The team has been in existence for circa 3 years now and has delivered in excess of 30 successful ‘sprints’, all delivering benefit to the business. There is a tangible outcome to your efforts, which in turn brings an enormous amount of self satisfaction.  You are given both the freedom and flexibility to be creative and innovative.

Role Purpose:

The post holder will work as part of an agile team to analyse, plan and develop new services across SYP and HP, in line with IS strategies and business requirements.

Key Responsibilities:

• The post holder will undertake systems analysis, design and development of new applications and enhancements to existing systems using agile approaches according to recognised standards.
• The post holder will undertake and support Unit and Integration testing, User Acceptance Testing and software releases, utilising standard tools and techniques, and document the release for handover to training, UAT and live deployments.
• The post holder will provide on-going support for the in-house developed applications via referrals from Service Desk and affect rapid response and resolution to urgent system problems.
• Whilst the strength of our team lies in working autonomously, staff are to be accountable in one specific area.
• This vacancy would be accountable for monitoring work requests, scoping future work and deputising for the Scrum Master (https://www.scrumalliance.org/) we embrace Scrum as our definitive working methodology.

Skills and experience:

It is essential that you have experience in:

• Software development
• JQuery
• HTML (HyperText Markup Language)
• SQL
• Working as part of a team
• Scrum / Agile development

It is desirable you have experience in:

• PHP
• CSS (Cascading Style Sheet)
• SharePoint 2013
• ASP.Net

For further information relating to the role and tasks of this position, please refer to the attached role profile.

Benefits:

We offer generous entitlements and supportive polices to enable a better work-life balance, some of which are listed below:

• Generous annual leave allowance
• Flexible and agile working
• Generous ‘family’ leave
• Access to a range of occupational health facilities
• Generous pension scheme
• Employee assistance service ( accessible 24/7)

Training & Development Opportunities:

The team are multi skilled and openly share knowledge and ideas, encouraged to work as a team at all times ensuring high bandwidth communication and transparency is at the core of each staff member. Paired programming is often practiced to expedite skills. The team are encouraged to undertake knowledge spikes either unstructured or within a structured training arena.

This role is an exciting opportunity to enhance the customer experience and their efficiency at work.
We will challenge working practices and modernise them to streamline and standardise processes.

We are here to develop a digital strategy working transparently with customers.

We will use innovative technologies to create a collaborative working environment that cuts out duplication and waste.

Further information:

Applicants must meet the minimum requirement checkable history criteria, which must be taken into account for individuals applying to work with South Yorkshire Police & Humberside Police in any capacity.  A minimum checkable history of 3 years has been identified for this role and successfully undergoing recruitment vetting procedure is a pre-requisite of employment with South Yorkshire Police.

Closing dates are not normally extended, other than in exceptional circumstances and agreement is made with the HR Manager, Recruitment and the Line Manager for the role.

Did you know? You can copy and paste the link currently in your browser and access this vacancy at home.

Contact point for applicants:

For further information about the role, please contact Lee Stevens-Barr on lee.stevens-barr@southyorks.pnn.police.uk. Please do not contact this number for an application form.

Closing Date:  Sunday, 16 December 2018

Apply for the role:

To apply for the role, please click the ‘Apply’ button.

South Yorkshire Police welcome applications from under-represented communities.  For further information on diversity and inclusion within South Yorkshire Police, please visit the diversity and inclusion page: https://www.southyorkshire.police.uk/sign-up/for-a-job-with-syp/diversity-in-the-force/