SYP - Witness Care Officer - April 2021

Role: Witness Care Officer – April 2021

Department: Criminal Justice Department

Location: Snig Hill, Sheffield

Salary: £19,452 - £21,135

Hours: 37 hours per week (numerous positions on offer)

Contract Type: Temporary (until approx. July 2022)

Role Purpose:

Responsible for Witness Care to assure delivery of the minimum standards of service defined under ‘No Witness No Justice’ programme.

Key Responsibilities:

• Act as single contact reference with witnesses from point of charge to case conclusion.
• Determine and maintain the up to date status of all witness availability and provide to court and CPS.
• Conduct witness needs assessments for victims/witnesses to determine and personally address any identified issues.
• Obtain and document contact with all witnesses, acknowledgment of attendance, ensuring that any needs are met, to legislative compliance and assuring effective case progression.
• Alert witnesses to requirements for court hearing attendance and to outcome.
• Finalise cases.
• Liaise with internal/external/specialist agencies at a variety of levels.
• Interrogate, maintain and retrieve data/information using various computer and manual recording packages, accurately contributing to monitoring activities for own and multi-agency partnership purposes
• Any other duties commensurate with the grade of the post.
  
  Skills and experience:
• Experience of communication by a variety of means, including telephone and keyboard skills.
• Experience of interrogating/maintaining and retrieving data/information using various computer and manual recording packages.
• Ability to remain calm under pressure when dealing with internal and external customers.
• Flexibility to work at other locations and within specified time frames, and also to cover Saturdays and Bank Holiday courts on a ROTA basis if required.

For further information relating to the role and tasks of this position, please refer to the attached role profile.

Benefits:

We offer generous entitlements and supportive policies to enable a better work-life balance, some of which are listed below:

• Generous annual leave allowance
• Flexible and agile working
• Generous ‘family’ leave
• Voluntary CPD Events for all staff to allow continuous development
• Mentoring & Coaching Scheme
• Paid Professional Subscriptions when relevant to role
• Access to a range of occupational health facilities
• Generous pension scheme
• Employee assistance service ( accessible 24/7)
• Additional benefits for Westfield Health members
• Cycle to work scheme
• Sports and Social Club

Eligibility:

Applicants must meet the minimum requirement checkable history criteria, which must be taken into account for individuals applying to work with South Yorkshire Police in any capacity. A minimum checkable history of 3 years / 5 years is required for this role and successfully undergoing recruitment vetting procedure is a pre-requisite of employment with South Yorkshire Police.

Appearance & Standards:

All tattoos and piercings must be in line with South Yorkshire Police’s Appearance and Standards policy. Tattoos visible on your face, neck, hands or head are not permitted. Any tattoos which could be deemed inappropriate or cause offence will also not be accepted. If you have tattoos, you will need to make a declaration at the time of application.

Closing Date:

Friday, 30th April 2021 at 23:55

Closing dates are not normally extended, other than in exceptional circumstances and agreement is made with the Talent Acquisition Manager, Recruitment and the Line Manager for the role.

Contact point for applicants:

For further information about the role, please contact Katy Broughton on 0114 2964113 (extn 714113). Please do not contact this number for an application form.

Further Information:

Did you know? You can copy and paste the link currently in your browser and access this vacancy at home.

Diversity & Inclusion:

South Yorkshire Police welcome applications from under-represented communities. For further information on diversity and inclusion within South Yorkshire Police, please visit the diversity and inclusion page:

https://www.southyorkshire.police.uk/sign-up/join-team-syp/diversity-in-the-force/

Apply for the role:

To apply for the role, please click the ‘Apply’ button.

Internal Secondments:

To apply for this post as a secondment, you must have the support of your current Line Manager. This should be sent via email to the Hiring Line Manager. Please ensure that the role title and the closing date are stated in the subject of your email.

Without support, your application will not be considered any further.