SYP - Service Delivery Analyst (Desktop)

Role: Service Delivery Analyst (Desktop)

Department: Information Services

Location: Nunnery Square, Sheffield

Salary: Band D - £24, 759 - £28, 353

Hours: 37 Hour per Week

Contract: Fixed Term Contract / Secondment – Ending October 2020

Role Purpose:

The post holder will work as part of a team to analyse, plan and manage the implementation of Information Technology aspects across South Yorkshire and Humberside Police in line with IS strategies and business requirements.

Key Responsibilities:

• To be actively involved in the planning, implementation, delivery and maintenance of all client based equipment across both forces.
• Installs and implements new hardware and software in line with the Desktop Strategy.
• Provides second line support to South Yorkshire and Humberside user communities ensuring all SLA’s are adhered to whilst maintaining a customer focused approach to IT Service Management problems, issues and requests.
• Liaise with IS technical staff and projects and provide advice and assistance without the sphere of expertise.

Contact point for applicants:

For further information about the role, please contact Simon Mass on 01482 220 313.

Skills and experience:

For further information relating to the role and tasks of this position, please refer to the attached role profile.

Benefits:

We offer generous entitlements and supportive polices to enable a better work-life balance, some of which are listed below:

• Generous annual leave allowance
• Flexible and agile working
• Generous ‘family’ leave
• Access to a range of occupational health facilities
• Generous pension scheme
• Employee assistance service ( accessible 24/7)

Further Information:

Eligibility:

Applicants must meet the minimum requirement checkable history criteria, which must be taken into account for individuals applying to work with South Yorkshire Police in any capacity. A minimum checkable history of 3 years has been identified for this role and successfully undergoing recruitment vetting procedure is a pre-requisite of employment with South Yorkshire Police.

Appearance and Standards:

All tattoos and piercings must be in line with South Yorkshire Police’s Appearance and Standards policy. Tattoos visible on your face, neck, hands or head are not permitted. Any tattoos which could be deemed inappropriate or cause offence will also not be accepted. If you have tattoos, you will need to make a declaration at the time of application.

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South Yorkshire Police welcome applications from under-represented communities. For further information on diversity and inclusion within South Yorkshire Police, please visit the diversity and inclusion page: https://www.southyorkshire.police.uk/sign-up/for-a-job-with-syp/diversity-in-the-force/

Closing Date:

Tuesday, 19th March 2019

Closing dates are not normally extended, other than in exceptional circumstances and agreement is made with the HR Manager, Recruitment and the Line Manager for the role.

Apply for the role:

To apply for the role, please click the ‘Apply’ button.