HP - Administration Supervisor - Professional Standards
Role: Administration Supervisor
Department: Professional Standards (PSD)
Scale: SC4/5
Salary: £24,921 - £29,874 Pro Rata
Location: Priory Road, HQ
Hours: 32 Per week (Part Time) Office based
Contract: Permanent
As an Administration Supervisor, you will provide administrative and clerical support to the highest level to the Professional Standards Department, ensuring compliance with policy, process and legislation, data and integrity is always upheld.
The post holder will supervise the recording and processing of complaints, conduct and other matters on the forces databases.
Previous experience working within a clerical, customer focused, and highly confidential department would be an advantage as you will be involved in the planning and preparation of misconduct meetings with the investigating officers.
Key Responsibilities:
- Liaise with complainants regarding process related queries, often as first point of contact and informing them of course of action.
- Welfare, disciplinary and counselling of subordinate staff, undertaking PDR’s and return to work interviews.
- Finalising files and arranging for officers and staff to be notified of the outcome, updates record and signs off once complete.
- Conducts or assists at interviews for support staff posts, advising on conditions of service in support of Branch Staff recruitment.
- Researches, collates and analyses data and produces a wide range of management information for internal and external clients/purposes using appropriate report writing software applications and completes returns for FOI, HMICRFS and the IOPC on a regular basis. Undertakes checks on officer and staff recorded on Centurion.
- Performs the role of local systems administrator for the Centurion database, including establishment of access rights/security and provides advice/guidance and oversees training to end users, and attends external system user group meetings as required. Oversees upgrades to the software and disseminates details as necessary.
For further information relating to the role and tasks of this position please refer to the attached role requirement.
What the role requires:
- Experience of working in a customer orientated field
- Experience of working in a clerical field, incorporating record keeping, telephone work etc
- Minimum of one year’s experience in a busy office environment incorporating administrative procedures and record keeping.
- Excellent communication skills
- Ability to build and motivate an effective team.
- Computer literacy/keyboard skills
- Excellent organisational skills
- Ability to work with minimum supervision when required.
- Carries out tasks in an accurate and methodical manner with an eye for detail.
- Ability to work as part of a team.
- Ability to prioritise workload.
For further information relating to the role and tasks of this position please refer to the attached role requirement.
Perks of working for Humberside Police:
From great perks, agile working and professional development, we want you to have the best possible journey throughout your Humberside Police Career.
Our Police Staff work extremely hard, which is why we are proud to offer a host of reward and recognition schemes. Whether it’s Cycle to Work scheme, Gym and health schemes, we have the perks ready for you to benefit from.
Watch our Force With Ambition video here: Humberside Police – a force with ambition - YouTube
Further Perks:
- Generous annual leave allowance
- Training and development opportunities
- Coaching & Mentoring Scheme
- Access to a range of occupational health facilities (Discounted Healthcare, 1st year free and 2nd year subsidised)
- Employee assistance service (accessible 24/7)
- Flexible/Hybrid working where applicable.
- Generous pension scheme
- Blue Light Discount
- Access to the forces onsite gyms
- Free on-site car parking
Pre – Employment Checks and Eligibility:
- Internal applicants MUST have completed a successful 6 month probationary period and tenure (if applicable) before applying for another role within the force.
- Applicants must meet the minimum requirement checkable history criteria of at least 3 years continuous residency in the UK to apply for roles with Humberside Police.
- Successful candidates will undergo a vetting procedure pre-requisite of employment.
- Tattoo’s will be reviewed as a part of the recruitment process to ensure we maintain a level of professional standards and to make sure the images do not cause offence or are unacceptable.
Contact point for applicants:
If you have any questions regarding the recruitment process, please contact us at recruiting@humberside.police.uk
How to apply for the role:
To apply for the role, please click the ‘Apply’ button below.
Please note, you must wait 3 months before submitting another application if you have applied for THIS role within the last 3 months.
For Information & Advice on completing an online application, please follow the link below.
Closing Date: Wednesday 1st May 2024 at 23:55
Interview date: TBC
It is not likely that closing dates will be extended, other than in exceptional circumstances and would need to be with the permission of the Recruitment Manager and Line Manager of the role.
The Recruitment Manager can authorise to close any vacancy before the closing date stated on the advert.
Attachments:
- Role Requirement
- Guidance for completing your application.
- Recruitment Brochure
- Preferred candidate roadmap
Humberside Police welcome applications from underrepresented communities. For further information on positive action within Humberside Police, please visit the positive action page: