Role: Case Worker (Conviction Services)

Department: Force Control Room (FCR)

Scale: SC3

Salary: £23,556 - £24,462 Pro Rata

Location: Melton 2

Hours:  10 Per week (Part Time, Working Thursday & Friday between 10:00 – 15:30 Office based)

Contract: Permanent

As a Case Worker for Conviction Services, you will undertake a varied range of duties within the force conviction service including inputting and updating court results, cautions, reprimands, and warnings onto the PNC. The successful candidate will also monitor in force, magistrates, and crown court IT systems.

Key Responsibilities:

• Creates, updates and maintains criminal records on the Police National Computer, including Magistrates and complex Crown Court Results, Police, Magistrates and Crown Court Bail Conditions, Simple Cautions, Conditional Cautions and Youth Cautions.
• To use appropriate Information Technology systems and prioritise workloads to meet national deadlines, ensuring compliance with national Key Performance Indicators and Service Level Agreements.

• Responds to enquiries from Magistrates and Crown Court staff, Police Officers, Police Staff and external Forces, interrogating computer files as required, progressing both simple and complex non routine queries relating to discrepancies.

• Undertakes quality assurance of electronic Documents, recording errors accordingly for statistical purposes and management reports.

• Ensures that risks to the Force/Command are identified and escalated to the line manager or local Risk Champion at the earliest opportunity.
• Monitors and audits impending prosecutions on receipt of PNC Daily Activity File (DAF) Prints, requesting files as appropriate, progressing outstanding results and liaising with the relevant teams when necessary.
• Responds to queries relating to Fingerprints and DNA linked to Arrest Summons Numbers.

For further information relating to the role and tasks of this position please refer to the attached role requirement

What the role requires:

• Experience of working in a customer orientated field
• Experience of working in a clerical field, incorporating record keeping, telephone work etc
• Excellent communication skills
• Computer literacy/keyboard skills
• Excellent organisational skills
• Ability to work with minimum supervision when required.
• Carries out tasks in an accurate and methodical manner with an eye for detail.
• Ability to work as part of a team.
• Ability to prioritise workload.

For further information relating to the role and tasks of this position please refer to the attached role requirement.

Perks of working for Humberside Police:

From great perks, agile working and professional development, we want you to have the best possible journey throughout your Humberside Police Career.

Our Police Staff work extremely hard, which is why we are proud to offer a host of reward and recognition schemes. Whether it’s Cycle to Work scheme, Gym and health schemes, we have the perks ready for you to benefit from.

Watch our Force With Ambition video here: Humberside Police – a force with ambition - YouTube

Further Perks:

• Generous annual leave allowance
• Training and development opportunities
• Coaching & Mentoring Scheme
• Access to a range of occupational health facilities (Discounted Healthcare, 1st year free and 2nd year subsidised)
• Employee assistance service (accessible 24/7)
• Flexible/Hybrid working where applicable.
• Generous pension scheme
• Blue Light Discount
• Access to the forces onsite gyms
• Free on-site car parking
• Humber bridge tag (If travelling from the Southbank)

 Pre – Employment Checks and Eligibility:

• Internal applicants MUST have completed a successful 6 month probationary period and tenure (if applicable) before applying for another role within the force.
• Applicants must meet the minimum requirement checkable history criteria of at least 3 years continuous residency in the UK to apply for roles with Humberside Police.
• Successful candidates will undergo a vetting procedure pre-requisite of employment.
• Tattoo’s will be reviewed as a part of the recruitment process to ensure we maintain a level of professional standards and to make sure the images do not cause offence or are unacceptable.

Contact point for applicants:

If you have any questions regarding the recruitment process, please contact us at recruiting@humberside.police.uk

How to apply for the role:

To apply for the role, please click the ‘Apply’ button below.

Please note, you must wait 3 months before submitting another application if you have applied for THIS role within the last 3 months.

For Information & Advice on completing an online application, please follow the link below.

 https://nationalcareers.service.gov.uk/triagetool?triage-select=Understanding+the+recruitment+process

 Closing Date: Monday 22nd April 2024 at 23:55

 Interview date: TBC

 It is not likely that closing dates will be extended, other than in exceptional circumstances and would need to be with the permission of the Recruitment Manager and Line Manager of the role.

The Recruitment Manager can authorise to close any vacancy before the closing date stated on the advert.

Attachments:

• Role Requirement
• Guidance for completing your application.
• Recruitment Brochure
• Preferred candidate roadmap

Humberside Police welcome applications from underrepresented communities.  For further information on positive action within Humberside Police, please visit the positive action page:

Diversity and positive action | Humberside Police