HP - Demand Resolution Officer x10

Command HUB - Hessle
£21,999 - £24,030
Permanent

HP- DEMAND RESOLUTION OFFICER X10

DEPARTMENT- DEMAND RESOLUTION TEAM

LOCATION- HESSLE – COMMAND HUB

TERM- PERMANENT

HOURS- 37

SCALE & PAY- SCALE 5

WORKING PATTERN- MONDAY TO SUNDAY

ALLOWANCES- 20% SHIFT ALLOWANCE AND WEEKEND WORKING

 See attachments for Role Requirement and further information.

The successful candidate will provide a professional dispatch and incident resolution service on behalf of the Force, and dispatch the most appropriate resource first time, prioritising incidents and allocating resources based on risk and importance. 

To be considered for this role, it is essential that applicants have previous experience of dealing with people, often in confrontational or delicate and distressing situations as well as experience in the use of telephone and radio equipment.

This recruitment will also be considered for succession planning for future vacancies, which may be in different locations.

Contact for further enquiries is Chief Inspector Allan Harvey ext.3783. Please DO NOT contact this person about the online application and recruitment process. 

Closing date: Monday 14th August at 23.55

Closing dates are not normally extended, other than in exceptional circumstances and an agreement is made with the HR Manager - Recruitment and the Line Manager for the role.

It is your responsibility to ascertain if you meet the required criteria at the point of applying. 

Humberside Police welcome applications from underrepresented communities.  For further information on positive action within Humberside Police, please visit the positive action page:

http://www.humberside.police.uk/diversity-and-positive-action

This opportunity is closed to applications.