SYP - Service Delivery Analyst (Application Support)

Role: Service Delivery Analyst (Application Support)

Department: Information Services

Location: Nunnery Square, Sheffield / Melton, Hull

Salary: Band E - £29, 289 - £33, 771

Hours: 37 Hours per Week

Contract: Fixed Term Contract / Secondment – 12 Months

The Application Support Team are responsible for the provision, maintenance and upgrades to a vast amount of applications. It is therefore essential that the candidate has an understanding of the Force applications, in particularly business critical applications for both Humberside and South Yorkshire Police.

The post holder will be expected to be based at Melton in Humberside but will be expected to travel between South Yorkshire and Humberside when the need arises.

To be considered suitable candidates must be able to demonstrate the following:-

• Key understanding of Application Packaging / Testing / Deployment methodologies
• Managing application upgrades with supplier support and intervention
• A working understanding of IT Service Management principles in particularly Problem, Change and Release Management

The following skills and experience are desirable:-

• MS SQL
• HTML / CSS
• MS SharePoint
• Active Directory
• SCCM
• Snow
• Trend Analysis / Reporting
• GIS / Gazetteer Knowledge

Contact point for applicants:

For further information about the role, please contact Martin Humphrey on 01482 630 090. Please do not contact this number for an application form.

Skills and experience:

For further information relating to the role and tasks of this position, please refer to the attached role profile.

FOR INTERNAL SECONDMENTS - To apply for this post as a secondment you must have the support of your Line Manager and Head of Department. This should be sent via email to Recruiting@southyorks.pnn.police.uk. Please ensure that the subject of the email contains the Job title and closing date of the role. Without supports, your application will not be considered any further.

Benefits:

We offer generous entitlements and supportive polices to enable a better work-life balance, some of which are listed below:

• Generous annual leave allowance
• Flexible and agile working
• Generous ‘family’ leave
• Access to a range of occupational health facilities
• Generous pension scheme
• Employee assistance service ( accessible 24/7)

 Further Information:

Did you know? You can copy and paste the link currently in your browser and access this vacancy at home.

South Yorkshire Police welcome applications from under-represented communities. For further information on diversity and inclusion within South Yorkshire Police, please visit the diversity and inclusion page: https://www.southyorkshire.police.uk/sign-up/for-a-job-with-syp/diversity-in-the-force/

Eligibility:

Applicants must meet the minimum requirement checkable history criteria, which must be taken into account for individuals applying to work with South Yorkshire Police in any capacity. A minimum checkable history of 3 years has been identified for this role and successfully undergoing recruitment vetting procedure is a pre-requisite of employment with South Yorkshire Police.

Appearance & Standards:

All tattoos and piercings must be in line with South Yorkshire Police’s Appearance and Standards policy. Tattoos visible on your face, neck, hands or head are not permitted. Any tattoos which could be deemed inappropriate or cause offence will also not be accepted. If you have tattoos, you will need to make a declaration at the time of application.

Closing Date:

Wednesday, 1st May 2019

Apply for the role:

To apply for the role, please click the ‘Apply’ button.