SYP - Service Delivery Analyst (Service Desk)
Role: Service Delivery Analyst (Service Desk)
Department: Information Services
Location: Nunnery Square / Melton
Term: Temporary Fixed Term Contract – 12 Months
Band: Band C
Salary: £20, 874 - £23, 346
Hours per week: 37 Hours per Week
See attachments for Role Profile, Summary of Main Duties & Person Specification
The successful candidate will have previous Service Desk experience and proven knowledge of IT Service Management tools and methodology. You need to demonstrate the ability to work proactively without supervision and be able to manage difficult problems and issues to a successful conclusion.
The successful candidate will provide a single, central point of contact for all users of IT services, handling all incidents, problems, queries and requests.
For more information regarding the role responsibilities, please see the Summary of Main Duties & for a breakdown of the essential criteria, please refer to the Person Specification.
FOR INTERNAL SECONDMENTS - To apply for this post as a secondment you must have the support of your Line Manager and Head of Department. This should be demonstrated on a GEN 2 that must be sent to Recruiting@southyorks.pnn.police.uk Please ensure that in the subject of the email you will have the Job title and closing date of the role you are applying for. Without support your application will not be considered any further, therefore please ensure that your support is submitted by the closing date.
For further information about this post please, contact CHERYL HITCHBORNE on Tel No. 0114 210 7206 (717 206). Please do not contact this number for an application form.
Applicants must meet the minimum checkable history criteria, which must be taken into account for all individuals applying to work with South Yorkshire Police in any capacity. A minimum checkable history period of 3 Years has been identified for this role and successfully undergoing recruitment vetting procedure is a pre-requisite of employment with South Yorkshire Police.
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Closing dates are not normally extended, other than in exceptional circumstances and an agreement is made with the HR Manager - Recruitment and the Line Manager for the role.
Closing date: Monday, 2nd April 2018
To apply for the role, please click the ‘Apply’ button
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This opportunity is closed to applications.