Regional - Operations Centre and Service Delivery Manager

Wakefield
INSP

Inspector
Operations Centre and Service Delivery Manager
National Police Air Service (NPAS)
Headquarters, Wakefield
Employment (WYP)/Secondment

 

Applications are invited from substantive Police Inspectors for the above post.

The National Police Air Service (NPAS) delivers aviation support to police forces, including British Transport Police, across England and Wales.  Flying from 15 bases across the country, NPAS is operated under a Lead Force model by West Yorkshire Police from its headquarters in Wakefield.

 As one of the largest police aviation providers in the world we take pride in ensuring that we achieve the highest standards of safety, with the Operations Centre Manager role playing a critical part through supervision of ground and flight operations, across the network, and responsibility for 35 Ops Centre staff and supervisors delivering a 24/7 service.

You must be able to demonstrate an awareness and understanding of the principles of providing air support to police services and the ability to interpret aviation legislation including the Air Navigation Order and Operations Manuals.

The successful candidate will have knowledge and understanding of performance management leading to the delivery of a culture of continuous improvement and increased efficiency.  As the custodian of the tasking process and Strategic Risk Assessment, you will be required to liaise with staff at multiple levels in stakeholder Forces to manage performance and resolve problems as Service Delivery Manager.

As a member of the NPAS Senior Leadership Team, it is essential that you have excellent written and oral communication skills, in order to be able to prepare and present specialist reports to stakeholders and NPAS management.  Successful candidates will embody our purpose and values.

This challenging position requires a high degree of personal accountability to deliver the Ops Centre function which lies at the heart of NPAS.

This post is offered as a posting for West Yorkshire Police Officers and a secondment for all other Forces. As this is a secondment you will require permission from your current Force in order to be eligible to apply.

The application process will close at 2355 hours on 26th October 2018.

The online application form and role profile may be accessed here:

https://westyorkshirepolice.tal.net/vx/appcentre-Internal/brand-0/candidate/so/pm/1/pl/11/opp/412-MD186-NPAS-Ops-Centre-Manager/en-GB

 

Vacancy Ref: MD186

Closing Date: 26th October 2018

This opportunity is closed to applications.