SYP - Assistant Desktop Analyst

Role:                 Assistant Desktop Analyst                            

Department:     Information Technology

Location:          Melton, Hull

Salary:              £26,487 – £29,085                        

Hours:               37 hours per week

Contract Type: Temporary for 24 months

Our IT department are recruiting additional resources to support the ongoing refresh of IT Equipment used by staff and officers within South Yorkshire and Humberside Police, this role will support the replacement of desktops and mobile devices.

Role Purpose:

The main purpose of the role is to support the IT Desktop Team in building new desktop, laptop, and mobile devices, as well as providing support in the repair of these devices, and making devices fit for disposal if they cannot be fixed.

What the role will be responsible for:

• Contacting stakeholders for the scheduling of handover of prepared devices.
• Updating the Configuration Management Database with devices owner records
• Recovering refreshed devices and retiring the equipment for disposal
• Deployment and fault rectification of Body Worn Video Cameras
• Liaison with IT Technical Teams to resolve IT Issues

Skills and experience:

• Have recent experience of building, deploying and fault rectification processes of IT Equipment
• Good interpersonal skills to deal with a range of stakeholders.
• Can use a range of standard office products such as Microsoft Word, Excel, PowerPoint, etc.
• Educated to GCSE level or equivalent.
• The ability to drive.

Skills and experience as documented in the role profile need to be evidenced in your application to be considered for interview.

For further information relating to the role and tasks of this position, please refer to the attached role profile.

What we offer:

We offer generous entitlements and supportive policies to enable a better work-life balance, some of which are listed below:

• A highly competitive salary and access to a generous pension scheme
• Generous annual leave allowance
• A wide range of family friendly policies including enhanced maternity, paternity, and adoption leave.
• Flexible working arrangements including flexitime and hybrid working.
• A transparent and collaborative team culture underpinned by our core values of Fairness, Integrity & Trust
• Comprehensive range of development and leadership courses to develop your career with South Yorkshire Police
• Employee Assistant Programme (accessible 24/7) offering confidential support and advice.
• Flexible lifestyle benefits such as: Blue Light Card, Company Shop, Cycle to work scheme.
• Committed to embedding sustainability: Force sustainability strategy - SYP (southyorkshire.police.uk)
• Membership to the Sports and Social Club
• Access to a wide range of staff support groups and networks

Eligibility:

Applicants must meet the minimum requirement checkable history criteria, which must be taken into account for individuals applying to work with South Yorkshire Police in any capacity. A minimum checkable history of 5 years is required for this role and successfully undergoing recruitment vetting procedure is a pre-requisite of employment with South Yorkshire Police.

Appearance & Standards:

South Yorkshire Police is committed to striking a proportionate balance between self-expression and the need to maintain role sensitive professional standards in dress and appearance. Officers, staff, and volunteers of South Yorkshire Police are permitted to have tattoos visible whilst on duty provided the tattoo is not considered to be unacceptable or otherwise inappropriate. Tattoos will be reviewed as part of the recruitment and selection process.

South Yorkshire Police’s Key Values:

Please find attached information sheet on South Yorkshire Police’s Key Values. The force has a particular focus on three areas, Fairness, Integrity, and Trust. Under each of these three headings there are key behaviours we expect all employees to adhere to.

Smarter ways of Working:

South Yorkshire Police is committed to developing working practices which assist staff to balance their personal and professional lives, whilst meeting the needs of the organisation. This in turn enables SYP to provide an outstanding service to the community.

There are 3 different categories as part of this which are: Fixed, Field and Hybrid.

This role has been evaluated as a Hybrid role.

Hybrid: Applicable when the work can be undertaken at any location, whether that be a SYP building or from home.

Closing Date: Thursday 28 March 2024 @ 23.55

Shortlisting applications: Between the 1 April 2024 and 19 April 2024

Interviews taking place: 24 April 2024

Closing dates are not normally extended, other than in exceptional circumstances and agreement is made between the Talent Acquisition Manager and the Line Manager for the role.

Contact point for applicants:

For further information about the role, please contact Richard Hutton on 07464985196.

Diversity & Inclusion:

Expressions of interest are particularly welcome from female and ethnic minority candidates.

It is really important to us that the department represents the community we serve, in order for us to provide the best service, utilising a range of backgrounds, experience and skills. We support and value all officers and staff and the unique experiences they bring to the role. We strongly encourage and welcome expressions of interest from these valuable underrepresented groups.

If you are from an underrepresented group and want to find out more about the support we can offer, please contact our dedicated team on positiveaction@southyorks.pnn.police.uk

In addition, we will look to support anyone who requires Part Time/Job share working hours.

Note to candidates:

Please note that, should you be successful at the interview stage, the relevant internal or external pre-employment checks are required. These include vetting clearance or review, prior to being appointed to the new role and start date being agreed.

Apply for the role:

To apply for the role, please click the ‘Apply’ button.

Internal Candidates:

This vacancy is temporary therefore, you must have the support of your current Line Manager to apply. If you are a permanent member of staff, this would be classed as a secondment opportunity. If you are on a fixed term contract, you must contact the Talent Acquisition Team before applying.

Please ensure that you and your current line manager complete the attached consent form. Please email the completed form to the hiring line manager, with the role title and the closing date stated in the subject of your email.

Without support, your application will not be considered any further.