HP – Switchboard Operator

Division – Hub Command

Unit – Switchboard

Location – Hessle

Permanent – Full Time (37 hours) & Part time (18.5 hours)

Scale/Salary – Scale 2 - £16,755 - £17,544

Working Pattern:

Part time - Monday to Friday

Full time - Monday to Sunday on a 10 week rolling shift pattern

Shift allowance - 14% plus weekend working

This recruitment will also be considered for succession planning for future vacancies, which may be in different locations.

See attachments for Role Requirement and further information.

To apply for the role, candidates must have experience of dealing with people over the telephone, experience of working in a secure and confidential environment and have the ability to make swift and appropriate decisions made on the information given.

Candidates must also be literate and numerate, have competent keyboard skills and have excellent communication skills.

The successful candidate will operate a computerised screen based switchboard, accepting and transferring calls to the various departments throughout the Force. To use internal systems to pass information and advice to other public facing staff and/or callers.

Contact for further enquiries is Christopher Philpott on 01482 578795 or ext. 6895. Please DO NOT contact this person about the online application and recruitment process. 

Closing date: Monday 12th June 2017 at 23.55

Closing dates are not normally extended, other than in exceptional circumstances and an agreement is made with the HR Manager - Recruitment and the Line Manager for the role.

It is your responsibility to ascertain if you meet the required criteria at the point of applying. 

Humberside Police welcome applications from underrepresented communities.  For further information on positive action within Humberside Police, please visit the positive action page:

http://www.humberside.police.uk/diversity-and-positive-action