SYP - Resource Planning Team Leader - March 2023

Role:                   Resource Planning Team Leader

Department:     Force Control Room

Location:            Atlas Court, Sheffield

Salary:                £24,552 – 26,958 (Pro-rata)

Hours:                 18.5 hours per week

Contract Type: Permanent

Role Purpose:

We are looking to recruit to a resource planning team leader to work in our busy department.  The successful candidate will deliver effective supervision and direction of the resource planning Technical Support Clerks to ensure that resource management within a 24/7 call centre environment is effective.

Delivery of sustained resources for effective and efficient day to day running of Atlas Court.

Key Responsibilities:

• Supervise the Duties Team ensuring efficient day-to-day running of the department while proactively responding to changes within organisational structure and processes.
• Efficiently use the Workforce Planning Tool and Microsoft packages to identify, amend, compile and report on duties data including weekly, monthly and annual rosters for police officers/staff to meet the operational needs of the Department.
• Identify opportunities to promote continual professional development at an individual and team level to maintain team competency.
• Manage staff welfare.
• Assist with the recruitment and selection of staff members in the unit.
• Conduct meaningful staff appraisals via the PDR system while setting individual objectives and development plans to manage and address staff performance.
• Maintain a good working knowledge of Police Regulations and Staff Terms & Conditions to reflect accurate application of agreed protocols.
• Identify risks to the force that may affect ability to provide business as usual now and in the future. Ensure escalation to management at the earliest opportunity.
• Positively represent the department while attending internal and external meetings.
• Ensure compliance with equal opportunities and data protection

• Undertake Health and Safety risk assessments and highlight recommendations to Health and Safety
• representative within the department.
• Perform other duties that correspond to the general character of the post and are commensurate with its level of responsibility

Skills and experience:

• Proven ability in the use of windows based computer systems, either by relevant qualification or work based experience.
• Experience working in an organisational role or with the public in an advisory capacity.
• Experience of interrogating/maintaining and retrieving data/information using various computer and manual recording packages.
• Demonstrate attention to detail with a consistent & methodical approach to tasks.

For further information relating to the role and tasks of this position, please refer to the attached role profile.

Benefits:

We offer generous entitlements and supportive policies to enable a better work-life balance, some of which are listed below:

• Generous annual leave allowance
• Flexible and hybrid working
• Generous ‘family’ leave
• Voluntary CPD Events for all staff to allow continuous development
• Mentoring & Coaching Scheme
• Paid Professional Subscriptions when relevant to role
• Access to a range of occupational health facilities
• Generous pension scheme
• Employee assistance service (accessible 24/7)
• Additional benefits for Westfield Health members
• Cycle to work scheme
• Sports and Social Club

Eligibility:

Applicants must meet the minimum requirement checkable history criteria, which must be taken into account for individuals applying to work with South Yorkshire Police in any capacity.  A minimum checkable history of 5 years is required for this role and successfully undergoing recruitment vetting procedure is a pre-requisite of employment with South Yorkshire Police.

Appearance & Standards:

SYP is committed to striking a proportionate balance between self-expression and the need to maintain role sensitive professional standards in dress and appearance. Officers, staff and volunteers of South Yorkshire Police are permitted to have tattoos visible whilst on duty provided the tattoo is not considered to be unacceptable or otherwise inappropriate. Tattoos will be reviewed as part of the recruitment and selection process.  

South Yorkshire Police’s Key Values:

Please find attached information sheet on South Yorkshire Police’s Key Values. The force has a particular focus on three areas, Fairness, Integrity and Trust. Under each of these three headings there are key behaviours we expect all employees to adhere to.

Smarter ways of Working:

South Yorkshire Police is committed to developing working practices which assist staff to balance their personal and professional lives, whilst meeting the needs of the organisation. This in turn enables SYP to provide an outstanding service to the community.

This role has been evaluated as a Fixed role.

Fixed: This is a traditional arrangement, applicable when the work is mostly required to be undertaken at a fixed single place of work (on police premises) for most of the time. The work can only or is more effectively delivered from a police premises or other agreed organisational/partner premises.

Closing Date:

Sunday, 26 March 2023 at 23:55

Closing dates are not normally extended, other than in exceptional circumstances and agreement is made between the Talent Acquisition Manager and the Line Manager for the role.

Contact point for applicants:

For further information about the role, please contact Helen Fox on extn 713363 or 0114 2193363. 

Diversity & Inclusion:

Expressions of interest are particularly welcome from female and ethnic minority applicants.

It’s really important to us that the department represents the community we serve, in order for us to provide the best service, utilising a range of backgrounds, experience and skills.  We support and value all officers and staff and the unique experiences they bring to the role.  We strongly encourage and welcome expressions of interest from these valuable underrepresented groups.

If you are from an underrepresented group and want to find out more about the support we can offer, please contact our dedicated team on positiveaction@southyorks.pnn.police.uk

Note to candidates:

Please note that, should you be successful at the interview stage, the relevant internal or external pre-employment checks are required.  These include vetting clearance or review, prior to being appointed to the new role and start date being agreed.

Apply for the role:

To apply for the role, please click the ‘Apply’ button.