SYP - Service Delivery Analyst (Systems)

Role: Service Delivery Analyst (Systems)

Department: Information Services

Location: Nunnery Square, Sheffield / Melton, Hull

Salary: Band C – £22, 047 - £24, 660

Hours: 37 Hours per Week

Contract Type: Temporary – Ending March 2021

The successful applicant will help support a team of 18 System Administrators who maintain and develop a number of Force systems across Humberside and South Yorkshire Police Forces.

The role will involve working with a number of computer systems that support Policing activities which include Incident Response, Custody, Force Contact Centres, Case Management, Body Worn Video, Finance, HR and Mobile Technologies.

The role is key in keeping both Force’s IT running. Among the many tasks carried out some of the most important are;

• Management of user accounts as part of Joiners, Movers and Leavers Process.
• Reactive management of Incident and Service Requests coming into the System Administration Team.
• Dealing with incidents that fall within the remit of the Assistant System Administrator.
• Providing support to System Administrator as and when required.

Skills and experience:

• Must be a competent user of IT Systems
• Must have experience of providing support to computer users.

Benefits:

We offer generous entitlements and supportive policies to enable a better work-life balance, some of which are listed below:

• Generous annual leave allowance
• Flexible and agile working
• Generous ‘family’ leave
• Access to a range of occupational health facilities
• Generous pension scheme
• Employee assistance service ( accessible 24/7)

Eligibility:

Applicants must meet the minimum requirement checkable history criteria, which must be taken into account for individuals applying to work with South Yorkshire Police in any capacity. A minimum checkable history of 3 years / 5 years is required for this role and successfully undergoing recruitment vetting procedure is a pre-requisite of employment with South Yorkshire Police.

Appearance & Standards:

All tattoos and piercings must be in line with South Yorkshire Police’s Appearance and Standards policy. Tattoos visible on your face, neck, hands or head are not permitted. Any tattoos which could be deemed inappropriate or cause offence will also not be accepted. If you have tattoos, you will need to make a declaration at the time of application.

Closing Date:

Sunday, 29th December 2019

Closing dates are not normally extended, other than in exceptional circumstances and agreement is made with the HR Manager, Recruitment and the Line Manager for the role.

Contact point for applicants:

For further information about the role, please contact Stuart Dean on stuart.dean@southyorks.pnn.police.uk. Please do not contact this number for an application form.

Further Information:

Did you know? You can copy and paste the link currently in your browser and access this vacancy at home.

For further information relating to the role and tasks of this position, please refer to the attached role profile.

Diversity & Inclusion:

South Yorkshire Police welcome applications from under-represented communities. For further information on diversity and inclusion within South Yorkshire Police, please visit the diversity and inclusion page:

https://www.southyorkshire.police.uk/sign-up/join-team-syp/diversity-in-the-force/

Apply for the role:

To apply for the role, please click the ‘Apply’ button.

Internal Secondments:

To apply for this post as a secondment you must have the support of your Line Manager. This should be sent via email to Recruiting@southyorks.pnn.police.uk. Please ensure that in the subject of the email contains the Job title and closing date of the role.

Without support, your application will not be considered any further.